IT Coordinator for North America

Noviembre 18, 2019

IT Coordinator for North America

Contrato en Plantilla

Información Adicional

Localización Dallas (USA)
Skills SAP
Modalidad Freelance + Permanent
Idiomas English, Spanish
Fecha de inicio ASAP
Duración Permanent
Rango salarial To be discussed
Persona de contacto Carmen Martínez
Email de contacto carmen.martinez@smartlance.org
Estado Abierto

Detalles de la oferta

We are searching for an IT Coordinator to work in one of our clients located in USA (Dallas). Initially hired by Smartlance (9 months).

Mission:

• Coordinate technological strategy with corporate IT department.

• Help users to use technology in a rational, efficient and sustainable way.

• Supervise IT infrastructure in order to guarantee functionality and efficiency are reached continuously.

• Develop an adequate framework to ensure quality, security and continuity of IT service from the perspective of the requirements from the users.

Knowledge

• Computer technical knowledge
• SAP Functional Knowledge
• Communications and networks
• Cybersecurity systems
• English language
• Spanish language

• Desirable: ITIL, Remedy, O365

Experience:

• From 5 to 8 years experience in IT department
• Experience in helping during project execution and implementation

Responsabilities:

• Coordinate technological strategy with the corporate IT department. • Help users to use technology in a rational, efficient and sustainable way. • Supervise IT infrastructure in order to guarantee functionality and efficiency. • Develop an adequate framework to ensure quality, security and continuity of IT service from the perspective of the requirements from the users • Manage Budget to confirm that IT department achieves the performance, availability and return on investment objectives set by the Group. • Establish a continuous flow of feedback with the different stakeholders to identify the points of improvement needed from the technological point of view. • Technical assistance to internal users • Laptop maintenance with internal and external cooperation • Solve incidents in the communication insfrastructure and local network • Help users in tasks related to SAP environment • Help users during Project execution and implementation.

Relations with other departments:

• Interact with any user in the North America BU (USA, Canada and Mexico) as well as the rest of the BU's in the group.
• Cooperate with corporate IT department (in Madrid).
• Deal with the management team of the North America BU.
• Deal with IT service providers.